Welcome to Customer Service. We are located inside the Management Office, near Rack Room Shoes and the restrooms. We’re here to provide information and help make your shopping experience more enjoyable.
Whether you have a question about Outlets at the Border or need information about San Diego’s largest shopping district, visit Customer Service. If we don’t have the answer we’ll do our best to find it.
To check out a phone charger, leave your ID with Customer Service. We have chargers for most current model phones.
Eager to keep shopping? Portable chargers are available to rent so you don’t have to skip a beat!
(Issued on a first come first served basis, some restrictions apply.)
We’ll help you find your way, call a taxi or help you schedule a ride share.
Lost and Found
If you lost something on our property, we’ll contact Security in hopes of reuniting you with your belongings.